Shipping policy
Shipping Policy
Each garment is made to order, then carefully packed and shipped. Here is what to expect, from the day you order to the day it arrives.
Production & dispatch
As made-to-order pieces, garments are cut and finished after your order is placed. Orders are typically dispatched within 1–2 days of placement, and delivered within 5–7 days of order placement. During festive periods or for customised pieces, timelines may extend a little — we will keep you informed.
Shipping within India
- Free shipping on all orders across India.
- Delivered by trusted courier partners with tracking.
- You will receive tracking details by email once your order ships.
International shipping
We currently ship within India only. If you would like to order from outside India, write to contact@preharsh.com and we will notify you when international shipping opens.
Tracking your order
Once dispatched, you will receive a tracking link by email. If you have not received it within a few days of ordering, write to contact@preharsh.com and we will help.
Delivery
Please ensure your shipping address and phone number are accurate at checkout. We are not responsible for delays or failed deliveries caused by an incorrect address or an unavailable recipient. If a parcel is returned to us undelivered, we will reach out to arrange re-dispatch.
Payment
Prepaid orders are paid in full at checkout through our secure payment partners. Cash on Delivery is available within India: a ₹199 advance is paid online (UPI/card) at checkout, and the balance is payable in cash on delivery. The ₹199 advance is non-refundable if the order is refused at delivery or returned undelivered (RTO).
Have a date you need it by — a wedding, a celebration? Message us on WhatsApp before you order and we will do our best to work to your timeline.
Contact
For any shipping question, reach us at contact@preharsh.com or on our Contact page.